Read about Malcolm Baldrige's theories on business management and learn about his workshops and related software tools.
Official US standards body offers news and other information from the Information Infrastructure Standards Panel.
Information resources on productivity and quality, benchmarking, customer satisfaction, knowledge management and performance measurement.
Management group site features a discussion group, book sales, job opportunities and related links. Read articles and post questions.
Forum for exchange of information on benchmarking and business processes.
Performance-management portal features profitability analysis, business news, and planning options. See articles and take a seminar.
Clemson University server with files on TQM, the Deming Electronic Network and Public Sector Continuous Improvement.
Marketplace for the calibration industry offers directories and storefronts for services, tests, software and measurement instruments.
Management system certification firm assesses companies for domestic and international standards. Review the approval process and events.
Program of the US government's National Institute of Standards and Technology. Information on the Malcolm Baldrige Quality Awards.
Briefly annotated guide to quality-management Web sites and mailing lists, including several on TQM.
Provides Web-based software applications for audit, risk management, quality assurance, compliance analysis and ISO 9000/14000 certification.
Specialists in the mailing industry perform baseline assessment for the Mail Preparation Total Quality Management, or MPTQM, certification.
Florida company helps businesses become compliant with the ISO 9000, ISO 1400 and QS-9000 standards by offering consulting and training services.
Resource illustrates how a structured business management system can turn customer needs into revenue by creating an output that exceeds cost.
Presents an overview of its software product, QRS Control Center, which is intended to help small businesses achieve the ISO 9000 standard.
Guide to Internet resources on quality, including standards and TQM. Includes job posting boards.
Order computer-based training that focuses on manufacturing quality and improved productivity. Programs include SPC Workout and Gage Mentor.
ISO 9001 business-services firm offers quality and environment-management systems, procedure development, training and auditing.
Company offers training and consulting services designed to help health-care agencies comply with regulations, such as JCAHO, CARF, and AAAHC.
Offers businesses checklists, plans, and resources to help them with managing internal and security audits. Find information on ISO security standards.
Seeks to aid companies with compliance management requirements. Details calibration procedures, software, labels, books, and testimonials.
Offers software packages to aid in the implementation of the ISO 9000 certification requirements. Each product includes a quality manual and record management features.
Software helps organizations become compliant with ISO 9000 and ISO 9001 standards. Titles include calibration control and employee training.